Stronger together

Delivering Everyday Excellence

Where Partnerships Create Impact

We believe great partnerships go beyond contracts — they create lasting social value, drive innovation, and help transform lives. This hub is your go-to space for everything you need as a strategic partner from accessing key resources and systems to staying up to date with our latest news, events, and opportunities to collaborate.

Our work together is central to delivering Everyday Excellence and meeting the ambitions of our Orbit 2030 strategy. Whether it's supporting our customers, enhancing communities, or navigating policy change, we succeed by working with you — not just through you.

Our 2030 Strategy

Our ambition is to provide amongst the best customer experience of any housing association in the country by 2030. Find out more about our 2030 Strategy and how it's shaping our future.

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The Foundations: Everyday Excellence

Get to know Everyday Excellence - our cultural and operational change programme. It underpins everything we do, ensuring we consistently deliver for our customers, hold ourselves to the highest standards, and build long-term trust.

 

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Policy and Compliance: What You Need to Know

The procurement landscape is evolving, and we want to ensure you have access to the latest guidance, expectations, and strategic priorities shaping how we work together.

This section brings together key takeaways from recent changes in procurement policy and practice — from new legislation and compliance requirements to our commitments on social value, carbon reduction, and ethical supply chains.

Each section offers a quick overview for reference, with the option to explore more detail where needed. These updates reflect not only government policy but Orbit’s ambition to work collaboratively with partners who share our values and drive for excellence.

Whether you're bidding for work, delivering on existing contracts, or planning ahead, this information is here to support you every step of the way.

Central Digital Platform (CDP)

  • All suppliers must register via Gov.UK One Login (CDP)
  • Enables reuse of business info across multiple bids
  • Supports tender alerts and Orbit’s published Pipeline Notice (from 26 May 2025)

Find out more, click here

Central Digital Platform (Find a Tender)

The Procurement Act 2023

Web Summary Structure

  1. Public Procurement Reform
  • The Procurement Act 2023 replaces previous regulations to modernise procurement
  • Designed to benefit SMEs, start-ups, and social enterprises
  • Emphasises standardised processes, 30-day payment terms, and greater transparency

Find out more, click here

Key References:

Procurement Act 2023

The Procurement Act 2023: A short guide for suppliers

National Procurement Policy Statement

Social Value Expectations

  • Contracts must deliver tangible social value
  • Orbit requires 1% of third-party spend to generate measurable community benefit
  • Progress measured using the UK Social Value Bank (HACT)
  • Orbit’s target: £100m social value by end of 2025

Find out more, click here

Orbit Social Value Expectations

HACT_Orbit case study

Orbit’s Sustainable Finance Framework

Key references:

Public Services (Social Value) Act (2012)

Public Procurement Note 06/20 – Taking account of social value

Public Procurement Note 02/25 – Social Value Model

Environmental Responsibility

  • Orbit committed to net zero by 2030 (operations) and 2050 (homes & supply chain)
  • Suppliers must publish an annual Carbon Reduction Plan
  • For contracts >£5m (incl. VAT), plans must disclose emissions and outline management actions

Find out more, click here

Orbit Net Zero Carbon Roadmap

Key References

PPN06/21 – Taking Account of Carbon Reduction Plans in the procurement of major government contracts

Guidance on adopting and applying PPN06/21- Carbon Reduction Contract Schedule

PPN 01/24 – Carbon Reduction Schedule

Transparency in supply chains

At Orbit, we are committed to high ethical standards in our procurement and supply chain. We expect our partners to:

  • Conduct robust risk assessments across direct and indirect suppliers.
  • Adopt or align with international, best practice frameworks (e.g. UNGPs, OECD Due Diligence).
  • Implement effective due diligence and remediation mechanisms.
  • Engage stakeholders, including trade unions and NGOs, in shaping meaningful action.
  • Submit and update statements via the Modern Slavery Statement Registry.

This commitment ensures we not only meet legal requirements but uphold our values of fairness, accountability, and transparency throughout our supply chain.

Find out more, click here

Key references:

Transparency in Supply Chains – a practice guide

TISCReport.org

Tackling Modern Slavery

October is anti-slavery month

It is estimated that there are 49.6 million victims of modern slavery worldwide with an estimated 122,000 victims in the UK.

Governments around the world are seeking to make businesses more accountable for abuses in their supply chains and are insisting on anti-slavery transparency disclosures with a steady increase in criminal and civil enforcement actions being taken. Businesses can no longer relinquish their responsibilities by turning a blind eye to what is happening in the supply chain.

 

Why does this matter for Orbit and our supply chain?

We are committed as an organisation to identifying and remedying (with our partners) any instances of modern slavery in our supply chain.

As a provider of housing services and a construction employer, we operate in high-risk areas for modern slavery. 

Construction is a major employer and vibrant part of the UK economy. An estimated
2.2 million people are working on the buildings and infrastructure and while the sector is striving to meet its sustainability and carbon targets, it faces particular challenges in the ethical management of labour. The ongoing skills shortage, which has historically been offset by migrant workers, has been exacerbated by the pandemic and changing immigration rules. The sector’s labyrinthine network of subcontractors obscures visibility of lower levels of supply chains. Financial penalties for delays, shortages of labour and materials, and the rapid turnover of workers, place numerous pressures on contractors on a daily basis.

The built environment is considered high risk for modern slavery and wider exploitation.

The Unseen Modern Slavery helpline has reported a 35% increase in calls related to the construction sector. Operation Cardinas unravelled how an organised crime group placed more than 500 victims of modern slavery onto major construction sites in the South East between 2008 – 2019. The criminals prosecuted under Operation Cardinas circumvented checks and balances by fraudulently acquisition of Construction Skills Certification Scheme (CSCS) cards, use of recycled CSCS cards, creation of fake and doctored pass letters (during the period to obtain passes), addition of other bogus qualifications, use of limited companies and abuse of labour contracts.

Some people interviewed as part of this operation said they felt they were ‘battling a culture of box ticking and compliance’, as well as a resistance from some quarters that labour exploitation was a risk at all. Building sites can be tough environments, which can filter into an assumption of how people can be treated. Many opportunities to identify risk were missed such as:

·       Appearance

·       Clothes and kit

·       Site inductions

·       Administration

·       Security

·       Informal approaches

·       Banks & financial activity.

To date, few large cases of modern slavery have emerged in construction, which has led some to argue that the industry does not have a problem. However, visibility of what is happening in the lower tiers of supply chains is often poor, or non-existent. Even on well-run sites, ethical audits have unearthed a range of problems.

Some fall within the 11 forced labour indicators as defined by the International Labour Organisation (ILO). The indicators include deception, abuse of vulnerability, intimidation and threats, withholding of wages, debt bondage and excessive overtime.

In a sector struggling with low profit margins, ethical labour initiatives must compete with other priorities such as health and safety, quality, environment or mental health campaigns.

And while major businesses must write an annual modern slavery statement on the steps that they are taking to address modern slavery risk in their operations and supply chains, they do not have contractual relationships with small businesses in the lower tiers of supply chains, where the risk is highest.

The Global Slavery Index 2023 shows countries and goods at highest risk of modern slavery.

However, there isn’t a simple solution to this problem, even experienced and well-resourced teams can have an understanding the nuances of complex taxation, employment and visa issues. The difficulties of providing effective support to workers, and battling noncompliance in supply chains has led to updated Procurement Policy Notes from UK Government during 2025 (PPN09/25 Guidance on Tackling Modern Slavery).

 

There is still much more that can be done.

What is Orbit doing and what are we asking from our supply chain?

We are not suggesting that we are the experts on tackling modern slavery either within the Housing Sector or within our supply chain. We are committed to working with colleagues, partners, third sector organisations and our supply chain to improve the identification of the risk of modern slavery. We want to work with partners to remedy any instances identified and support survivors of modern slavery.

During 2024/25 we revised our modern slavery statement in line with best practice from TISCReport and UK Government guidance. The initial focus has been on providing targeted training for our Procurement Function and understanding the steps being enacted by providers in high-risk categories. We have also engaged with our customer function to ensure that there is a unified approach across Orbit in terms of protecting our customers.

For 25/26 we are committed to extending mandatory training to identify the risk indicators and the impact of Modern Slavery to all our colleagues. Our Internal Audit and Talent & Recruitment Function have also implemented more stringent actions in support of this for our construction sites. Procurement are also initiating dialogues with our supply chain to provide greater guidance identified following audits by TISCReport of our suppliers’ Modern Slavery Statements.   This is the first step in an exercise in collaborating with our third-party partners to raise awareness of this topic.

  • Compliance with the Modern Slavery Act 2015 (section 54) is mandatory
  • Organisations with £36m+ turnover must publish annual transparency statements and KPIs
  • All statements must be registered publicly

Orbit Modern Slavery Statement 2024

Further reading:

Find out more, click here

Key references:

Modern Slavery Act 2015, section 54

PPN05/23 - Tackling Modern Slavery in Government Supply Chains

Modern Slavery Statement registry

Modern Slavery Assessment Tool

International Labour Organization’s Global Estimates of Modern Slavery (GEM)

Awaab’s Law (2023)

  • Landlords must address serious hazards (e.g., damp & mould) from October 2025
  • Emergency repairs must be completed within 24 hours
  • From 2026–27, rules expand to wider hazards under the Housing Health and Safety Rating System (HHSRS)

Find out more, click here

Key references:

Resources: