It takes an exceptional person to work in a place that strives for excellence, demands courage and pushes boundaries to get the right service for our customers. Is that you? Property Services is an integral part of who Orbit is and what it delivers. Take a look below and judge for yourself.
A multi award winning department we look after 45,000 homes and ensure we have safe, green, great places to live. We consist of over 160 staff across a geography covering Midlands, South and East of the UK. With over 100,000 residents living in our properties we manage a network of direct delivering staff and contractors that deliver over 120,000 repairs, 50,000 servicing checks and deliver £40m of investment into our homes every year.
To do this successfully Property Services consist of four main areas;
Responsive Repairs is responsible for the delivery of Orbit’s day to day repairs, gas heating and void refurbishment service. Our aim is to safeguard our properties, care for our customers' homes and develop a cost-conscious culture where we provide quality with value for money. Therefore creating homes and communities everyone can be proud of.
Estates Services looks after our green spaces and communal areas. An fundamental basis our of offer ensures we deliver clean and green areas for all to enjoy and love. We adopt a blended approach to service delivery with directly employed cleaners and gardeners supported by external contractors. We are committed to improving the environmental surroundings and appearance within the communities where we work which helps with the wellbeing of our customers.
Customer Safety is responsible for helping manage our properties and surroundings to make sure they are safe for all, customers, staff and contractors. Innovate and multi award winning we take pride in what we do and how we do it, for us the safety and wellbeing of our customers is paramount and we want to ensure we can lead the way and help the sector put customers first.
Capital Delivery carries out planned improvements to our customers' homes. High value and high volume ensures this is a fast pace, complex delivery programme. These works include new bathrooms, kitchens, windows, doors, heating, roofs redecoration and much more. Our team ensures the look and feel of our customers’ homes so something they can be proud of enabling them to have a great place to live and communities in which they can belong.
At the core of our services is our fantastic staff, without whom we couldn’t achieve these fantastic results. We ensure each member of staff has regular communications with their manager, team and senior managers we also ensure a bespoke development that helps them achieve their goals and become experts in their field. To us you’re the most important thing, so if you like a high energy, innovate, competitive team then look no further a role in Property Services is for you.