Coronavirus Update

We continue to focus on the priorities of customer safety, protecting employees and business resilience. Please read here for our latest position. For customer information, please visit our dedicated coronavirus webpage.

Health and safety

Orbit’s goal to build thriving communities is linked to a commitment to ensure the safety and health of all those involved in our work or living or working in our properties and communities.

Orbit has been commended for outstanding work in Health and Safety

  • ROSPA Gold award for Health and Safety
  • ROSPA Gold Award for Customer Safety
  • BS9997: Fire Risk Management System (FRMS)
  • Merit in the British Safety Council International Safety Awards
  • RoSPA Highly Commended in the Public Service & Local Government Industry Sector
Our performance

  • All managers trained to IOSH Managing / Working Safely
  • All employees / operatives to be trained to IOSH Working Safely
  • We have completed over 125,000 certificates over the last 12 months
  • 100% of homes with a fire risk assessment
  • We have sustained 100% gas compliance since February 2017
  • We were the first Housing Association ever to achieve Primary Authority Partnership with the West Midlands Fire Service

Policy statement

Orbit, its Board and Executive Team recognise their duty under the Health & Safety at Work Act 1974 to ensure, so far as is reasonably practicable, the health, safety and wellbeing of all employees, customers, service users and others who could be affected by the operations of the organisation.

Orbit will provide sufficient funds and resources in order to develop and maintain policies, procedures and risk assessments, to facilitate safe and healthy workplaces where a positive health and safety culture supports the assessment, elimination, mitigation or management of risks to prevent injury or loss.

Health and safety is an integral part of good management. We take the safety of our workforce and customers as paramount and all personnel are committed to the implementation of this Policy. Every colleague has a role and responsibility to play in its delivery and success.

Orbit recognises the important role that is played by all colleagues and will actively seek their co-operation through consultation and communication and through the delivery of sufficient information, instruction, training and supervision to ensure a suitable level of health and safety competency exists across the organisation.

Health and safety culture and performance across Orbit will be monitored and reported on using a dashboard to monitor and provide assurance on key health and safety risks. The aim will be to achieve progressive improvement in the management of health and safety.

Orbit will ensure there are sufficient provisions for first aid across all its sites and have in place emergency plans which are rehearsed and accessible to all colleagues.


Orbit’s main objectives in managing Health and safety are:

  • Prevent accidents and cases of work-related ill health by managing the health and safety risks in the workplace.
  • Provide clear instructions and information, supervision and adequate training, to ensure employees are competent to do their work.
  • Engage and consult with employees on day-to-day health and safety conditions.
  • Implement emergency procedures – evacuation in case of fire or other significant incident.
  • Maintain safe and healthy working conditions, provide and maintain plant, equipment and machinery, and ensure safe storage/use of substances.


The Health & Safety Governance Structure has been formulated to demonstrate the following good practice principles set out in the IOD/HSE “Leading Health and Safety at Work” document: 

  • Strong and active leadership from the top
  • Effective ‘downward’ communication systems and management structures
  • Visible and active commitment from the Board
  • The integration of good Health and Safety management with business decisions
  • Worker involvement – engaging the workforce in the promotion and achievement of safe and healthy conditions
  • Effective ‘upward’ communication
  • Providing high quality training
  • Assessment and review – identifying and managing Health and safety risks
  • Seeking (and following) the guidance of competent advisers
  • Monitoring, reporting and reviewing performance