IT Product Lead

Location Garden Court, Harry Weston Road, Coventry CV3 2SU
Hours 36.25 hours
Salary £45,650 - £49,100
Contract Permanent
Division Corporate Services

Orbit is a fantastic business and one that’s really going places.


Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.


Over 50 years later, we’re one of the leading housing providers in the UK.  Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown.  But one thing that has never changed.  Our belief in people and what they can achieve.


Your role at Orbit.

We are looking for an experienced IT leader to join our busy IT Department as we drive forward our transformation journey. The IT Product Lead is responsible for supporting the development and implementation of Orbit’s future IT strategy as well as maintaining the existing business systems and infrastructure.

This role will involve building strong relationships with key stakeholders across the business to identify efficiencies and improvements to products in line with business requirements in order to drive maximum benefit.

Strong communication and relationship-building skills are a must for the IT Product Lead role, acting as a champion of IT across the organisation. This role will line manage a diverse and substantial team, and be responsible for enhancing, developing and maintaining our key operations systems, including maintaining the product road map.

What will help you make a difference.

As our ideal IT Product Lead, you will be an experienced line manager with experience of supporting and leading on D365 CE/CRM environments or housing management systems (ActiveH preferred).

In addition, you will also have:

  • Experience of IT application best working practices, working in an ITIL environment, and use of Agile development methodologies
  • Experience of delivering complex transformation change projects
  • The ability to understand business requirements for system functionality, and document complex business processes and requirements
  • Strong communication skills, with the ability to build strong relationships with key stakeholders, and experience of interacting directly with end users
  • Good organisation skills to manage a demanding workload effectively
  • Experience working within social housing would be preferred but not essential

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service.

Why Orbit?

Rewarding your contribution.

For those who want or need more of a work life balance our view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process.

Some of our core benefits include:

  • Group bonus potential up to 15% of salary
  • 27 days annual leave plus bank holidays and the “Orbit day”
  • Private medical insurance
  • Excellent contributory pension scheme
  • Life assurance
  • A great pick and mix of flexible benefits including the option to buy and sell holiday and much more

Our culture and purpose.

We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference.  We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together.


We support our colleagues to be at their best through our wellbeing programme #ThisIsMe, our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for.


At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently.


Each year we build many new affordable homes and manage a total portfolio of around 45,000 properties.  Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive.  We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth.


Work for Orbit.  Believe in people.

We have so much more that we’d like to share with you so please submit your CV demonstrating the value you could bring to Orbit.


We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Application deadline: 21 April 2021